2010-12-05

Resolve Symantec End Point v11 database can't start problem

Problem:
Failed to start this service "symantec embeded database".
Error in event log:
The description for Event ID ( 1 ) in Source ( ASA 9.0 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: ASANYs_sem5, Database cannot be started -- sem5.log is an invalid transaction log.

Solution:
Repaired SEP db by following this post:
http://98.129.119.162/connect/ja/forums/symantec-embedded-database-not-starting

1.Renamge sem5.log to sem5.log.old
2.run C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32\dbsrv9.exe with below settings:
server name: server
db path:C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32\sem5.db
option: -f
 
 
How to reset password for SEP server console:
run this script:

C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools\resetpass.bat

How to more easily search the Configuration Manager documentation library online

How to more easily search the Configuration Manager documentation library online


http://blogs.technet.com/b/wemd_ua_-_sms_writing_team/archive/2007/11/07/how-to-more-easily-search-the-configuration-manager-documentation-library-online.aspx